Price Match Policy

We want Different Drop customers to always be getting the best price. If you see a lower price elsewhere, just get in touch and we will sort it out for you. We handle all our price-matching on a case by case basis.

Some things to keep in mind:

• Retrospective price-matching is available for 30 days after you have purchased from us.
• The price match cannot be used in conjunction with a coupon or one-off deal we are offering. The idea is for you to get the best price in the market so if that is already achieved through a coupon then we won't price match on top of that.
• We don't price match clearance or fire sales. We’ll match the listed price as long as it is a legitimate offer and the competing store is actually able to fulfil the order (they have stock or more stock is en route). Essentially we won't price match cheeky vendors listing wines they have no hope of actually getting for you...
• It must be a publicly listed price. We won't match a price that has been achieved through a coupon/cash-back arrangement, or through a non-advertised offer over the phone or otherwise.
• It is limited to a reasonable retail quantity.

We'll treat each price match request on its merit and reserve the right to refuse where we deem fit. For example, particularly rare wines, from non-trust-worthy vendors, in circumstances we deem illegitimate or if we feel our policy is being unfairly taken advantage of.

At the end of the day, we'll look after you and use common sense to ensure you're getting the best price, please just don't take the p%$$!