Contact Us

We’d love to help you out! Answers to common questions are below but please don't hesitate to reach out. Email is usually best but if it’s something urgent or you just really want to have a yarn about wine, food, or the meaning of life, give us a call — we’re here for you.

Common Questions

Delivery is free on orders of $199 or more.

For orders under this amount, delivery is calculated at checkout based on your postcode. You can order in any quantity or combination of wines you like. Straight dozens are not required.

No sorry we are licenced for delivery only.

We will dispatch your order the same or next business day.

Estimated delivery transit time varies depending on your location. Please review this page for specific estimates.

Yes, no problem. When placing your order select ‘Store at Different Drop and Delivery Later’ as your shipping method or reply to the order confirmation email after placing your order with additional instructions.

Our warehouse is automated so unless you tell us otherwise, we will ship your order. If you would like us to hold your order please reply to the order confirmation email after placing your order and we are happy to store your order for up to 6 months at no charge. You can review our heat policy here.

No, feel free to mix it up! There is no minimum requirement. You can order wines in any quantity or combination, 1 or 50+ bottles.

No, all prices are set at the full discounted dozen rate already.

Yes, of course. We want Different Drop customers to always be getting the best price. You can see our price match policyhere.

If you can't add more wine to your cart it means we are low on stock of that wine. For example, if you are only able to 3 bottles and no more that means we only have 3 bottles left of that wine. If it's a must have, please contact us and we may be able to order more in for you.

Regular Enquiries

Urgent Enquiries

02 8376 8775